What passes for product documentation at Microsoft

Microsoft part # 731-01157, Office Mac 2004 English DocKit, $40. It's a tiny 30-page Getting Started pamphlet.

When one orders a documentation kit, one expects documentation, and not just one piece of documentation, but a whole kit! Product documentation is more than just a Getting Started pamphlet. A kit consists of more than just one item. This is not documentation. This is not a kit. It is not a doc. kit.

Microsoft should either include this pamphlet with the CD or eliminate it entirely. It certainly should not be a separate orderable part, and it's definitely not worth forty dollars.

No comments: